Toward a Culture of Consequences - Performance-Based Accountability Systems for Public Services

Toward a Culture of Consequences - Performance-Based Accountability Systems for Public Services

Brian M. Stecher, Frank Camm, Cheryl L. Damberg,Laura S. Hamilton, Kathleen J. Mullen, Christopher Nelson, Paul Sorensen, Martin Wachs, Allison Yoh, Gail L. Zellman, with Kristin J. Leuschner

RAND Education

08/2010


http://www.rand.org/.../RAND_MG1019.pdf